At The Bull & Bush Medowie (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a booking, enquire about our services or otherwise interact with us.

Our Commitment

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in relation to the collection, storage, use and disclosure of personal information.

What Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Full name
• Email address
• Phone number
• Postal address (where required)
• Booking details
• Function enquiry details
• Employment application information
• Feedback or correspondence
• Any information you choose to provide when contacting us

Website Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Referring website
• Cookie data

How We Collect Information

We collect information when you:

• Submit a contact form
• Book a table
• Submit a function enquiry
• Contact us via phone or email
• Apply for employment
• Subscribe to marketing communications (if offered)
• Browse our website

We may also collect information from third-party booking platforms where you have chosen to make a reservation through those services.

Why We Collect Your Information

We collect your information to:

• Confirm and manage bookings
• Respond to enquiries
• Manage function and event enquiries
• Communicate with customers
• Process employment applications
• Improve our customer service
• Improve our website
• Meet our legal obligations
• Send promotional offers where you have consented

Marketing Communications

If you choose to receive updates from us, we may send you information about:

• Special events
• Promotions
• Entertainment
• New menu items
• Hotel news

You may unsubscribe at any time by using the unsubscribe link or contacting us directly.

Cookies and Website Analytics

Our website may use cookies and analytics tools such as Google Analytics to help us understand how visitors use our website.

These technologies may collect information about:

• Website usage
• Pages visited
• Time spent on pages
• Device information
• Browser information

You can disable cookies through your browser settings, although some website features may not function correctly.

How We Protect Your Information

We take reasonable steps to protect your information from:

• Unauthorised access
• Loss
• Misuse
• Interference
• Modification
• Disclosure

We use secure systems and restrict access to personal information to authorised personnel only.

Sharing Your Information

We do not sell your personal information.

We may disclose your information to:

• Online booking providers
• Payment processors
• IT and website service providers
• Marketing service providers
• Professional advisers
• Government authorities where required by law
• Any third parties engaged by us are expected to handle your information securely and in accordance with Australian privacy laws.

Overseas Disclosure

Some of the software providers we use may store information on servers located outside Australia.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you.

If any information is incorrect or out of date, you may request that it be corrected.

Please contact us using the details below.

Privacy Complaints

If you believe we have breached your privacy, please contact us so we can investigate your concerns.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

Contact Us

The Bull & Bush Medowie

37 Ferodale Road
 Medowie NSW 2318

Phone: (02) 4982 8802

Email: [email protected]

Website: https://bullandbushmedowie.com.au